About Us
Our reputation is built on the quality of our people.
Consistent capability and expertise.
Phonovation, founded in 1988, has established itself as the leading supplier of Mobile Messaging Solutions. Our strategy is focused on combining the latest in proven technology with best-in-class customer service. Our reputation is built on the quality of our people, infrastructure, creativity, and ability to develop an understanding of the unique requirements of our customers.
This strategy remained central to our operations as we have achieved Microsoft Silver Partner status, representing our consistent capability and expertise when building, hosting and managing unique SMS messaging platforms. As a Microsoft Silver partner, Phonovation has access to support, new technology adoption channels, resources and training, which helps keep our Development Team at the leading edge of software development.
The Company has customers across a range of sectors, including retail, education, financial services, healthcare, utilities, waste management and software development.
We utilise data driven knowledge.
With the advent of globalisation and e-commerce, organisations struggle to find and maintain a day-to-day touchpoint with their customer base. Organisations risk losing their relationships with these customers unless they can proactively talk to them through a medium to which they will respond.
Determining how and when an individual wants to receive communications and how it will affect their behaviour is critical to regaining these vital touchpoints. With 36 years of experience, Phonovation understands how your customers want to receive communications and what will affect their behaviour – Data-Driven Knowledge. We utilise this Data Driven Knowledge and the best communications technologies to connect organisations to their customers through a device they are all tethered to, their mobile phone. We believe this is what sets us apart from the other providers.
Providing a clear path to the customer allows a business to concentrate on the message, which we label as “smart” communications. We continually encourage our Clients to use communications that are personalised, relevant and specific to the requirements or preferences of the individual, helping to form stronger relationships. Phonovations service differs in that not only can we provide a messaging solution, but we also help our Clients identify the most effective use of that message. Our problem-solving approach is very much proactive as opposed to reactive.
Trusted by Market Leaders
Join over 750 Irish businesses who use Phonovations messaging service daily as part of their ongoing customer communication strategy.
Contact the Phonovation team today.
We’d love to hear from you!